Global asset manager upgrades legacy system to Eagle Performance

Client Profile

A leading global financial institution serving individuals, institutions, and corporations with a wide range of wealth management and investment services.

Business Situation

This client needed to modernize their performance measurement system. Their homegrown platform had become inefficient and unsustainable, requiring extensive manual workarounds that delayed reporting and strained business teams. Due to a variety of challenges, the firm decided to migrate its 4,000 fixed income and equity institutional accounts from the legacy environment to Eagle Performance (BNY Mellon):

  • Aging, homegrown infrastructure: The legacy system was no longer capable of scaling with the firm’s growth

  • Manual workarounds: Business teams spent excessive time reconciling data and building reports in spreadsheets

  • Slow business cycle: Month-end performance reconciliation and reporting took longer than desired

  • Complex migration scope: Moving 4,000 accounts in phases required careful planning, governance, and execution

Grandview's Role

The firm partnered with Grandview Analytics to manage requirements, coordinate across business and technology teams, and oversee testing and implementation for the migration. Grandview brought financial services expertise and business analysis rigor to help the client execute the transition. Key contributions included:

  • Business requirements definition: Documented performance calculation and reporting needs, use cases, and success criteria across performance and accounting teams
  • Business–technology liaison: Translated requirements into actionable specifications for technology teams

  • Testing & validation: Designed a detailed testing plan, piloted accounts, reconciled daily data, and investigated discrepancies

  • Change management support: Created reference materials, workflow documentation, and training sessions to help business users adopt the new system

Results

  • Reduced reporting cycle by two days at month-end, improving time-to-insight for stakeholders

  • Eliminated manual workarounds, freeing teams from Excel-heavy processes

  • Established scalable foundation for performance reporting and future system enhancements

  • Successful migration of $300B in assets across 4,000 accounts from legacy systems into Eagle Performance